• Location: Melbourne, with occasional international travel.
  • Reporting to: Operations Manager, South East Asia and the Pacific Team
  • Duration: Fixed term contract to end February 2022
  • Salary: $AUD67,830 gross per annum plus 9.5% super
  • Closing date: 09.00 UK Time  2nd April 2020
  • Interviewing from:  9 April 2020
  • Candidates must have the right to work in Australia

We are seeking a Programme Support Officer for our branch office in Melbourne. The Programme Support Officer role is part of a programme support team of five, supporting both the operational needs of the Melbourne branch office and programme support needs of the different South East Asia and the Pacific programme teams (i.e. the Philippines, PNG, Climate Change and Pacific programme teams). The role will be primarily focused on providing grant management, project administration and logistical support to programme teams. The role will also support other branch office operational needs.

The post holder will play a key role in working across programme teams, including supporting the implementation of programme systems and processes (e.g. M&E systems and communications systems). The role will also support the Operations Manager and the South East Asia and the Pacific Programme Director in fulfilling their programme and office oversight responsibilities.  The Programme Support Officer will be based in Melbourne and will undertake occasional travel to regions where the South East Asia and the Pacific (SEAP) teams work. 

As this is a wide-ranging role, the post holder is not expected to be an expert on all the relevant areas. Expertise in one area, with a willingness to develop knowledge in skills in the other areas is very welcome. 

Person specification

Essential knowledge, skills and experience

  • Experience of working in an administrative and support position to a team.
  • Strong organisational skills including planning, developing, implementing and maintaining administrative systems.
  • Understanding of and interest in peacebuilding and conflict transformation processes. 
  • Experience of working with databases, handling diverse sources of information and maintaining accessible filing systems.
  • Experience of supporting monitoring, evaluation and reporting of projects.
  • Experience of revising and contributing to the drafting of substantive reports.
  • Experience supporting financial management including experience preparing budgets, monitoring organisational and partner expenditure and supporting financial reporting.
  • Excellent verbal and written communication skills in English.
  • Willingness to work irregular hours occasionally and to undertake some international travel.
  • Strong commitment to, and experience of, team and cross-organisational working.
  • Appreciation of issues of confidentiality, and cross-cultural and political sensitivity.
  • Initiative, enthusiasm and a problem-solving approach to new challenges.
  • Graduate study or local equivalent or equivalent by experience in conflict resolution, international relations, development studies, international humanitarian law, peace and security.
  • Ability and willingness to travel, and experience of hostile environment training or willingness to undertake hostile environment training. 
  • Fluent written and spoken English.
  • Excellent working knowledge of Microsoft Office software packages, databases, email, internet.

Desirable knowledge, skills and experience

  • Experience in implementing safeguarding and safety systems in in the non-government sector.
  • Experience of undertaking supervised research work.
  • Experience of working in a multi-cultural environment.
  • Experience remotely supporting partners on the successful joint delivery of work.
  • Experience performing basic office management tasks
  • Experience performing basic IT administration
  • Experience in fundraising in the non-government sector

Downloads for this post: Job Description/Application form 1/Application form 2